Process mapping is the first step in our methodology. Represents the development of process flow diagrams according to BPMN 2.0 standard, with a detailed view of the AS-IS state and operating instructions.
- Implementation of a validated methodology;
- Alignment with maturity model;
- Precisely modeled and defined processes;
- Defined responsibilities and authorities;
- Process documentation
- Process measures (SLAs, KPIs, etc.)