A prerequisite for successful process optimization and automation is process mapping. It represents the analysis of business processes and the creation of process maps that can be at different levels of decomposition, i.e. different level of detail.
It helps us to understand how the process is executed, but also to define all the participants involved in its execution.
The organization is presented as a dynamic system made up of a network of processes that create new, additional value for the user by abstracting the real business model and displaying only relevant information. It is necessary to define the concept and importance of business processes in order to establish a system for their review and effective management.